Basaltflow answers every new lead in seconds, texts them back day or night, and sorts your inbound so the best job is always the first one you call.
The customer with a burst pipe hires the first shop that picks up. This makes sure that shop is yours.
A call, a form, or a text. Any hour.
An instant reply goes back before they call the next shop.
Each lead is scored, so the biggest jobs rise to the top.
A sorted call list, not a stack of old voicemails.
Nothing sits in voicemail until Monday. The reply goes out at 2am the same as at 2pm.
A customer with a dead AC in July isn't shopping around for fun. They call three shops and hire the first one that picks up. If your crew is on a roof and the office is slammed, that call rolls to voicemail. And voicemail loses.
An hour later someone calls them back. By then the job's already booked with a faster shop. You never even knew it came in.
This setup answers every new lead in seconds, then sorts your inbound so the best job is always the first one you call.
Four steps, in plain terms. No new software for your crew to learn.
Someone calls, fills out your form, or texts about a job. Day or night.
An instant, natural reply goes out so they don't dial the next shop on the list.
Every lead is read and ranked, so the biggest jobs rise to the top on their own.
Your morning starts with the job worth the most, not the oldest voicemail.
Two working tools you can click right now. The data is simulated, the engineering is real.
Watch a fresh job request come in and get answered in seconds, then handed to you already sorted.
Simulated data, real engineering.
The same engine that ranks your pile hottest first, each lead with a written reason and who to ask for.
Simulated data, real engineering.
You see it running on your own leads before any money changes hands. The risk sits with the build, not with your shop. That's the whole deal.
Reach a new lead within five minutes and you're far more likely to actually connect than if you wait even half an hour. One widely cited study found that contacting a lead within five minutes rather than thirty made reps about 21 times more likely to qualify it.
Industry statistic, not a Basaltflow result. Source: Lead Response Management Study, Prof. James Oldroyd (2007), widely cited since. Figures vary by study, so treat this as a benchmark, not a promise.
Tell me how leads reach you now, by call, form or text. You get a written reply within a day with the fastest honest way to answer them in seconds.